INFORMATION ABOUT PERSONAL DATA
1. WHAT IS THE SEVEN ELECTRIC ONLINE ACCOUNT?
The creation of an online account is an opportunity to enter into contracts of purchase and sale at a distance and also consult the purchase history.
2. WHO IS RESPONSIBLE FOR THE TREATMENT OF PERSONAL DATA OF THE CUSTOMER?
The controller is Seven Electric, Lda, headquartered at Rua da Figueira da Foz nº64, 3090-495 Paião, company number 510 333 460, with a registered capital of 5000 €, hereinafter referred to as "Seven" Electric.
3. WHAT DATA ARE TREATED BY SEVEN ELECTRIC?
Seven Eletric deals with the following personal information: name, email, taxpayer number and addresses, telephone, date of birth and IBAN.
4. WHY DOES SEVEN ELECTRIC NEED CUSTOMER'S PERSONAL DATA?
The personal data mentioned above are processed for the purposes of authentication, invoice issuance and processing of the home delivery process. IBAN is required to process returns.
Personal data will also be used to identify potential consumer preferences, including profiling, based on the history of distance purchases and consumption associated with the Seven Resolve Program. The forecast of consumer preferences and profile identification aims at the elaboration of customized marketing actions, the optimization of the range of products made available online, as well as the advance communication of campaigns that are predictably of the customer's interest, and these can be attributed and communicated of automatically.
5. TO WHOM DO SEVEN ELECTRIC TRANSMIT YOUR PERSONAL DATA?
Seven only transmits your personal data to the Tax Authority, companies contracted for the delivery of articles at home, technical assistance, financial entities, or other duly identified partners that ensure the rendering of services requested by the client.
Customer contacts can be transmitted to digital marketing partners to promote Seven Electric marketing actions.
In the case of purchases from partners, where Seven is an intermediary, their personal data are transmitted to the company that manages the intermediation platform, as well as to the companies that market the items purchased by the customer. In this case, the conclusion of the purchase agreement is a separate process of the online account, and the seller is responsible for processing the personal data associated with that contract.
6. HOW DOES SEVEN ELECTRIC COMMUNICATE CAMPAIGNS, OFFERS, OR CUSTOMER BENEFITS?
Campaigns, offers, or benefits are communicated via phone calls, SMS, email, or other actions via digital platforms, and the client is informed of how they may fail to receive them.
The campaigns, offers, or benefits may still be visible, either in the physical store or online store, through www.sevenbits.pt
7. WHAT IS THE CLIENT'S PERSONAL DATA RETENTION PERIOD?
Seven Eletric will delete the personal data of the customer after a period of 10 years, this being the period for the preservation of the documents for tax purposes, as well as the reasonable period of useful life of the equipment. The data will also be deleted within one month after the customer expresses their intention to cancel it. In this case, Seven will only keep transaction data for tax purposes.